A damaged roof doesn't wait for a convenient time, and neither do we. Big Toms Roofing keeps trucks staged around Durham so a certified roofer can be looking at your roof within hours, not days, with a straight-talk estimate before any work starts.
Big Toms Roofing isn't a national call center that dispatches whoever's cheapest that week. We're a licensed roofing operation built around Durham and the surrounding Durham, NC communities, with crews who know the local building codes, the weather patterns, and the housing stock inside and out.
Whether it's an emergency leak at 2am or a planned replacement you've been putting off, Big Toms Roofing brings the same certified crew and the same upfront pricing to every Durham job.
High winds, hail, and fallen limbs don't schedule appointments, and neither should your repair. Our Durham emergency crews arrive with tarps, decking material, and fasteners to stop active leaks the same day you call, then follow up with a full repair plan once the storm passes.
Whether your roof is past its expected lifespan or storm damage made repair impractical, our replacement crews handle permitting, disposal, and installation start to finish, with a written timeline you can plan around.
We work directly with property management companies and HOAs across Durham to keep flat and low-slope roofs maintained on a predictable schedule, instead of waiting for emergency calls that disrupt business.
After a wind or hail event, insurance companies want documented proof of damage. Our inspection team photographs and reports storm damage in a format adjusters recognize, which speeds up claim approval.
Poor attic ventilation cooks shingles from underneath and can void manufacturer warranties. Our Durham crews balance intake and exhaust ventilation to extend the life of your Roof Replacement system and lower attic temperatures in summer.
Every one of these commitments exists because a Durham homeowner asked for it, complained about a competitor's lack of it, or we learned it the hard way.
Every estimate is itemized and handed to you before we touch the roof โ no verbal quotes that change once the ladder comes down.
Because our trucks stay staged around Durham, we're rarely more than an hour from your address for emergency calls.
Certification isn't a marketing badge here โ it's required training that affects how your warranty is honored.
If something about the finished work doesn't sit right with you, call us back and we'll make it right โ that's the deal.
We document damage the way adjusters expect to see it, which shortens the back-and-forth on storm claims.
We treat your yard and driveway like we'd want ours treated โ swept, protected, and cleared before we leave each day.
{We don't cherry-pick these โ they're representative of the calls, texts, and reviews we get after most Roof Replacement jobs in Durham.}
"We had a leak show up during a storm at night and I honestly didn't expect anyone to answer the phone. Big Toms Roofing had a crew tarping our roof within a couple hours and came back two days later to do the real repair. Can't recommend them enough."
"The estimate they gave us matched the final invoice exactly, which after two other quotes from companies that kept adding line items, was a relief. Crew was professional and cleaned up better than I expected."
"They handled the entire insurance claim conversation with our adjuster, sent over photo documentation, and honestly made a stressful situation way less stressful. Roof looks great too."
"As a property manager I've worked with a lot of roofing companies and Big Toms Roofing is one of the few that actually communicates before showing up and after the job's done."
"Their inspection before we bought our house flagged ventilation and flashing problems that weren't obvious on a walkthrough. Glad we called them before closing, not after."
Big Toms Roofing crews are staged to cover all of Durham and the neighborhoods around it, from established residential streets to newer developments and commercial corridors.
We regularly work in the following Durham-area zip codes: 27703 27705 27704 27707 27708 27701 27712 27713 27706 27710 27715 27717 27722 27709
Whether it's an emergency or a project you've been planning, +1-855-469-0306 connects you to a real local roofer โ not a call center.
๐ Call +1-855-469-0306 โ Serving Durham, NC
